Effective 19th of December 2021
a. We collect the following Personal Information in connection with use of the Site or our Services:
b. Site Activity
We automatically collect information in connection with the actions you take on the Site. For example, each time you use the Site, we automatically collect the type of web browser you use, the type of device you use, your operating system and version, your IP address, the pages you view, referring and exit pages, the date and time of your visit and the duration of your visits to the Site. If the data we automatically collect is capable of being associated with you, directly or indirectly, we treat it as Personal Information.
c. Communication Recordings
We may record calls and retain the content of text messages or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.
4. COLLECTION OF PERSONAL INFORMATION
All Personal Information collected by us is done when you communicate with us online or offline i.e., while accessing the Site, signing up for the Site, providing subscription details, communication with us through chats, emails, texts, interactive sessions, etc. We do not collect any information from you outside the scope of the Site or the Services.
We process the Personal Information for our legitimate business purposes. We use the Personal Information provided by you for the following business purposes:
We may use the Personal Information to contact you from time to time, to provide you with important information regarding our current services including any information about our new offerings, required notices and marketing promotions. We will ask you when we need more information that personally identifies you or allows us to contact you.
We use some type for information for additional purposes. They are as described below:
Clicks, opens and other interactions with our advertisements, emails, sites and apps
Location obtained from system applications on your mobile devices
Information from your calls and chats with our service and support representatives
Information obtained from others
USE OF INFORMATION
To personalize your experiences and make our marketing more relevant to you
To help you when you request assistance with Site navigation
To assist with locating you in an emergency
To help improve location accuracy in our services and apps
To provide you with updates to the Site
To help train employees and support resources and systems to better serve you
To provide customized technical support
To assist you with device settings
To perform business risk analysis
To verify your identity
To contact you with marketing offers
To improve business modelling
We may share Personal Information with our affiliates, subsidiaries and third parties. However, we do not monetise your Personal Information. We may transfer Personal Information concerning you to countries outside your country and such transfer shall only be for the purpose of furthering our legitimate business interest. Personal Information is stored in databases, and on the servers of the cloud-based database management services located within and outside your country.
Where we transfer Personal Information outside of your country, we either transfer personal data to countries that provide an adequate level of protection or where we have appropriate safeguards in place. Appropriate safeguards to cover these transfers are in the form of strict data protection clauses incorporated into the contracts.
We sometimes partner with companies whose products or offerings may be of interest to you. We strive to be transparent by co-branding the Site and clearly posting a message if you leave the Site and navigate to another. When you visit or use a part of any website that is co-branded or that is a part of a joint promotion involving Augmenta Wision Private Limited and one or more third parties, you are providing and consenting to provide your Personal Information and any other information collected by any third party without any other notice or further consent.
We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.
The Sites may contain links to third party websites including social media platforms. Please be aware that if you access these links, you will be leaving Site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.
c. Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to: respond to legal requests (including court orders, investigative demands, and subpoenas); to protect the safety, property, or rights of ourselves, consumers, or any other third party; to prevent or stop any illegal, unethical, or legally actionable activity; or to comply with Applicable Laws.
We retain the Personal Information for as long as is reasonably necessary, taking into consideration our need to answer queries or resolve problems, or any other purpose outlined above or to comply with legal requirements under Applicable Laws. This means that we may retain the Personal Information for a reasonable period. After this period, Personal Information will be deleted from all our systems. We honor your request to have Personal Information deleted or modified at any time.
Subject to certain grounds set out in the Applicable Laws, you have the right to access your readily retrievable Personal Information that we hold and request for a correction to your Personal Information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the Personal Information relates.
In respect for a request of correction, we may access the Personal Information that you have provided to us, where we believe the correction is reasonable and we are reasonably able to change the Personal Information. The user can also make corrections by themselves directly on the Site.
Contact us at [email protected]